Terms and Conditions

Terms and Conditions – Mutawakkil

Last update: 06/07/2025

1. Object
These Terms and Conditions govern the sale of products on the website mutawakkilofficial.com by Mutawakkil SASU.

2. Seller Identification
Mutawakkil SASU
60 rue François 1er
75008 Paris – France
SIREN: 988 534 178
Email: [your email]

3. Products
Mutawakkil offers jewelry for sale. The essential characteristics are described on each product page.

4. Prices
Prices are indicated in euros (€), all taxes included. Shipping fees are specified before order validation.

5. Order Process
The customer selects products, validates the cart, and proceeds to payment. An order confirmation is sent by email.

6. Payment
Payments are processed securely via Shopify Payments and other methods indicated at checkout.

7. Delivery
Orders are shipped within 2 business days. Average delivery time in France: 3–5 business days. International delivery times vary.

8. Right of Withdrawal
In accordance with applicable law, the customer has 14 days from delivery to exercise the right of withdrawal without justification.
Products must be returned in their original condition and packaging. Return costs are borne by the customer.

9. Returns and Refunds
Upon receipt and inspection of returned products, refunds will be processed within 14 days via the original payment method.

10. Warranties
The products benefit from the legal guarantees of conformity and hidden defects.

11. Personal Data
Your personal data is collected for order processing and communication. For details, see our Privacy Policy.

12. Applicable Law
These terms are governed by French law.

13. Tax Policy
All prices displayed on the website mutawakkilofficial.com are final and tax-free. 
Mutawakkil operates under the VAT exemption regime known in France as "franchise en base de TVA".
Accordingly, no VAT is charged on any orders, in accordance with Article 293 B of the French Tax Code.
If your delivery address is outside France, customs duties or local taxes may apply upon importation, depending on your country’s regulations. These costs are the responsibility of the customer and are not collected by Mutawakkil.
For any questions about this policy, please contact us at mutawakkil.official@gmail.com.